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Chinthaka Chandrabanu Palliyahguru (aka Banu)

PMP, BSc (Hons), MBCS

ccpalliyaguru AT

(+94) 772 907488


A proactive and innovative IT professional and PMP who has over 5 years of experience in leading/contributing to multi-year, cross functional, company-wide initiatives, including those of a global nature. Managed resources effectively through all phases of the project life cycle and achieve targets within stringent deadlines. A skilled problem-solver, capable of taking an objective overview and generating viable solutions; energetic and dynamic, relishes challenges and demonstrates in-depth analytical and strategic ability to facilitate operational and procedural planning. I consider my core competencies to be the following:
- Well versed in ITIL full life cycle, i.e. Service Strategy, Service Design, Service Operations, Service Transitions, and CSI
- Excellent communication and organizational Skills
- Thorough knowledge in ASAP methodology
- Diverse professional experience in industries which include software development, manufacturing, apparel and retail FMCG categories


Management and business skills

  • Extensive time management and prioritization ability; accustomed to multitasking and project management to coordinate
    resources effectively and achieve targets within stringent deadlines.
  • A skilled problem solver, capable of taking an objective overview and generating viable solutions; energetic and dynamic, relishes challenges and demonstrates in depth analytical and strategic ability to facilitate operational and procedural planning.
  • Extremely fast adaption to new concepts and business best practices
  • Highly Motivated, Goal Orientated, Proficient at Meeting Deadlines, and Superior Follow Up Skills

Business Applications

  • ERP Applications (SAP, MFG Pro, THINK, M3)
  • CMS Applications (Joomla!, WordPress)
  • eBusiness & eCommerce Application
  • Retail and POS systems

Business Domains

  • IT software development
  • Master Data Management
  • Manufacturing (FMCG, Automotive)
  • Apparel

Academic qualifications

Master of Business Administration (MBA)                        January 2012 – May 2014
Postgraduate Institute of Management (PIM), University of Sri Jayawardenepura

BSc (Hons). Information Systems with Business Management                        September 2005 – May 2009
University of Westminster, London, United Kingdom
Second class upper division

Final Year project: “REPSFORSYS” – Automated Replenishment System with Sales and Trend Forecasting
(Seasonal Variations, Supply Chain Management, Customer Buying Behaviors, Data Mining)
Final year project has been selected to be present in the International Research Conference on Management
& Finance 2009.

Nalanda College, Colombo 10
A/L (2005): Combined Mathematics, Physics, Chemistry                                        O/L (2002): 8A’s, 1B, 1C

Professional experience

Project & Continuous Improvement Manager (Camoplast Solideal – Global Information Technology Services) July 2011 Present

This is a dual role where I manage global, regional, and local IT projects, and also be responsible for continuous improvements initiatives in Asia and Europe regions related to IT.

Role as a Project Manager (SAP ERP & Global Applications),

  • Managing SAP ERP Projects
  • Managing 3rd party application roll outs from inception to closure
  • Linking IT solutions and services with the organization culture and strategy
  • Managing multicultural teams around the globe (mainly in Canada, UK, Sri Lanka, and USA)
  • Involve in IT compliance initiatives
  • Evaluate vendors, solutions and applications

Role as a Continuous Improvement Manager

  • Responsible for ACE implementation in Asia and Europe (Delivery rest of the world) cell
  • Streamline and standardize IT processes according to ITIL framework
  • Identify, design and execute backup plans for critical processes and resources
  • Develop training plans and conduct training sessions for IT staff and management on continuous improvement concepts
  • Responsible for activity justification, post auditing, savings tracking, and base lining

Additional roles performed apart from my designated work

  • Member of IT strategy development team
  • Permanent member of Change Advisory Board (CAB) (Asia & Europe). Acting as interim CAB Lead for the same
  • ACE Champion – Delivery rest of the world (Asia & Europe) cell

Senior Project Coordinator (Latitude655 (Pvt) LimitedMonvia LLC, USA) July 2009 – June 2011

I was engaging in managing projects which is undertaking by Monvia LLC USA. My role was to work closely with clients and create project plans to identify key deliverables, monitor service level agreements and set achievable milestones that ensure projects are delivered on time and within budgets. My key responsible is to monitor project progress, report against project milestones and put in place corrective action if required.

  • Managed a team which had very diversified skills set and attitudes
  • Successfully managed multiple projects concurrently within budget and on schedule
  • Devised project developmental schedules and delegated tasks
  • Analyzed regular reviews and implemented corrective and preventive actions/measures

Project Coordinator (Archmage (Pvt) Limited) October 2008 – April 2009

I took care of project coordination between the company and customers. I was doing project management (requirements gathering to implementation) of the projects which I have taken to be develop. Involved in system design, project management and development.

IT Intern / Contractual  – Business Analyst (Unilever Sri Lanka) July 2007 – October 2008

I was working at Unilever Sri Lanka – IT Department as an Intern. After completion of the internship they recruited
me as a contractual and offered me the Project Management role inside IT Department.

  • Planned and designed an information system which handles the trade
  • Analyzed the system requirements and developed a retail classification system which has increased the efficiency by 20%.
  • Produced detailed training documentation which aided a new system installation that was distributed to all staff members.
  • Streamlined operational procedures and production processes, improving efficiency and minimizing costs

Personal Info

Sex: Male
Birthday: July 26
Hometown: Colombo, Sri Lanka

Popularity: 1% [?]

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